Frequently Asked Questions (FAQ)

Basic Service Guide

• Quick Start Guide
• What is the Cashback Service?
• Which exchanges are supported?
• What are the cashback rates?
• How can I check if my referral code is applied correctly?

Settlement & Payment

• When is the cashback distributed?
• Do settlement cycles differ by exchange?
• Where is the cashback credited?

Exchanges & Accounts

• Which trades are eligible for cashback?
• Which referral code should I use when signing up?
• Can I change my referral code if I already have an account?
• Do I need to register or apply separately with my UID?